File Formats Guide

What to send us, what we output, and how to get the best results from your artwork.

Don't worry if you're unsure

We work with almost any file type you can send us. Vector files give the best results, but even a photo from your phone can work. Our team reviews every submission and will flag any issues before production begins — you're never alone in this process.

Accepted Input Formats

Send us your artwork in any of the formats below. Vector formats are preferred for crisp, scalable results — but raster images are perfectly workable too.

.AI Adobe Illustrator Recommended

.EPS Encapsulated PostScript Recommended

.SVG Scalable Vector Graphics Recommended

.PDF Portable Document Format Accepted

.PSD Adobe Photoshop Accepted

.PNG Portable Network Graphics Accepted

.JPG JPEG Image Accepted

.CDR CorelDRAW Accepted

.TIFF Tagged Image Format Accepted

.BMP Bitmap Image Accepted

Embroidery Output Formats

For embroidery digitizing, we deliver the stitch file in whatever machine format you need. All major commercial and home embroidery machine formats are supported.

.DST Tajima (Universal) Output

.PES Brother / Babylock Output

.EMB Wilcom Native Output

.JEF Janome / Elna Output

.EXP Melco / Bernina Output

.HUS Husqvarna / Viking Output

.VIP Pfaff / Viking Output

.XXX Singer / Sunstar Output

.SEW Janome (Legacy) Output

.OFM Barudan Output

Don't see your machine format? Contact us — we support over 30 embroidery file formats.

Patch Proof & Design Files

Along with your production files, we provide clear digital proofs before manufacturing begins.

.PDF Digital Proof Proof

.PNG Mockup Render Proof

.AI Vector Art File Optional

Tips for Best Results

A great file submission leads to a faster turnaround and better quality. Here's what our team looks for:

Use Vector Files When Possible

AI, EPS, and SVG files are infinitely scalable and produce the sharpest results without any detail loss.

300 DPI Minimum for Raster

If sending JPG or PNG, ensure your image is at least 300 DPI at the intended patch size. Low-res images may need redrawing.

Outline Your Fonts

If your design includes text in a vector file, convert all fonts to outlines/curves so we receive the exact letterforms — not a font dependency.

Specify Pantone Colors

If exact color matching matters, note the Pantone thread colors in your instructions. Screen colors may differ from physical thread.

Include Size Dimensions

Tell us the exact finished size (e.g., 3" wide × 2" tall). This directly affects digitizing density and stitch count.

When in Doubt, Just Send It

Even a phone photo or hand-drawn sketch can be the starting point. Our design team will assess and advise before any work begins.

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