Frequently Asked Questions
Get answers to common questions about our services
What file formats do you accept?
We accept virtually any file format including JPG, PNG, PDF, AI, EPS, PSD, and even hand-drawn sketches. If you have a logo or design, we can work with it.
How long does digitizing take?
Most embroidery digitizing projects are completed within 24-48 hours. Vector artwork typically takes 12-24 hours. Rush orders can be accommodated for an additional fee.
Do you offer revisions?
Yes! We include minor revisions at no extra cost to ensure you are completely satisfied with the final result.
What embroidery formats do you provide?
We provide all major embroidery formats including DST, PES, EXP, EMB, JEF, VP3, and many others. Just let us know what format you need.
Is there a minimum order for patches?
No! We offer patches with no minimum order quantity. Whether you need 1 patch or 1000, we can help.
How do I get a quote?
Simply send us your artwork through our contact form or email, and we will provide a free, detailed quote within a few hours.